Enable or Disable the Insight Sensor

The Insight Sensor is installed on the Packet Decoder, allowing it to capture and transfer the network metadata to the NetWitness Cloud. If you need to perform maintenance on the Insight Sensor, you can temporarily disable it. Disabling the Insight sensor will prevent it from metadata capture, and data transfer is paused.

Note

From NetWitness Platform version 12.4 or later, users who have registered for NetWitness Cloud Portal will be notified by email whenever a sensor is disabled or enabled.

Important

Before you begin, verify your Insight Sensor version. Navigate to the Sensor List tab and check the version listed within the Sensor Version column.

  • If your Insight sensor version is 12.3 or 12.3.1, you must perform steps 1-9 to disable or enable the sensor.
  • If your Insight sensor version is 12.4 or later, you can proceed directly to steps 5-9 to disable or enable the sensor.

To Disable the Insight Sensor

  1. Log in to the NetWitness Cloud Portal.

  2. Go to admin icon Admin > Sensors List.

  3. Select the sensor and click Disable Sensor.

    A confirmation pop-up is displayed.

  4. Click Disable Sensor.

  5. Log in to the NetWitness Platform.

  6. Navigate to admin icon Admin > Services.

  7. In the Services list, select the NetWitness Insight service and click Admin icon > View > Explore.

    The Explore view for the NetWitness Insight service is displayed.

  8. On the Explore view, in the left panel, click cloud > right-click Properties, select stop from the drop-down, and click Send.

    View network behavior panel for assets

  9. To stop the data auto aggregation, click cloud > config and set the parameter Aggregate Autostart (aggregate.autostart) to off.

    View network behavior panel for assets

To Enable the Insight sensor

  1. Log in to the NetWitness Cloud Portal.

  2. Go to admin icon Admin > Sensors List.

  3. Select the sensor and click Enable Sensor.

    A confirmation pop-up is displayed.

  4. Click Enable Sensor.

  5. Log in to the NetWitness Platform.

  6. Navigate to admin icon Admin > Services.

  7. In the Services list, select the NetWitness Insight service and click Admin icon > View > Explore.

    The Explore view for the NetWitness Insight service is displayed.

  8. On the Explore view, in the left panel, click cloud > right-click Properties, select start from the drop-down, and click Send.

    View network behavior panel for assets

  9. To start the data auto aggregation, click cloud > config and set the parameter Aggregate Autostart (aggregate.autostart) to on.

    View network behavior panel for assets

See also