Enable or Disable the Cloud Connector Sensor

The Cloud Connector Sensor is installed on the Admin Server, allowing it to obtain asset data from the NetWitness Cloud and transfer it to on-premises services like Springboard and Context Hub. If you need to perform maintenance on the Cloud Connector Sensor, you can temporarily disable it. Disabling the Cloud Connector sensor will prevent on-premises services from retrieving NetWitness Cloud analytics and receiving alerts generated by NetWitness Cloud.

Disabling the Cloud Connector Sensor

  • Users who have registered for NetWitness Cloud Portal will be notified by email whenever a sensor is disabled or enabled.
  • If the Cloud Connector sensor is disabled, the following on-premises services will be unable to retrieve data from the cloud:
    • Springboard
      • Assets Panel
    • Home Page
      • Top Discovered Assets Widget
    • Context Hub
      • Context Highlights – Network Exposure information will not be shown.
      • Network Behavior Panel
  • Insight cloud alerts will not be delivered until the Cloud Connector sensor is enabled again.

Procedure

  1. Log in to the NetWitness Cloud Portal.

  2. Go to admin icon Admin > Sensors List.

  3. Select the sensor and click Disable Sensor.

    A confirmation pop-up is displayed.

  4. Click Disable Sensor.

Enabling the Cloud Connector Sensor

Users who have registered for NetWitness Cloud Portal in an environment will be notified by email whenever a sensor is enabled.

Procedure

  1. Log in to the NetWitness Cloud Portal.

  2. Go to admin icon Admin > Sensors List.

  3. Select the sensor and click Enable Sensor.

    A confirmation pop-up is displayed.

  4. Click Enable Sensor.

See also