Setup and Manage Administrators

Once the tenant administrative user of an organization is onboarded into NetWitness Detect AI, the administrative user can perform the following tasks:

  • Manage other administrative users - add, delete, enable and disable administrators, and update the profiles.
  • Install, configure, and manage sensors.
  • Configure and manage multi-factor authentication (MFA) for administrators.
  • Temporarily enable or disable access to other administrators, instead of deleting them permanently.

Use the following table as a guide to the user management tasks that you can perform.

User Management Tasks in NetWitness Platform on the Cloud

Task Description
Add an administrator See Add Additional Administrators
Edit account settings See Edit User Account Settings
Delete an administrator See Remove an Administrator
Multi-factor user authentication See Enable Multi-Factor Authentication

Add Additional Administrators

To add an administrative user

  1. Go to admin icon Admin > Users Management > Users.

    The Users and Roles page is displayed.

  2. Click Add User.

    The Add User window is displayed.

  3. Enter your first name, last name, email ID, and mobile number in the respective fields.

  4. Click Add.

Edit User Account Settings

As an administrator, you can update the user account settings for the administrators who are configured in the system. You must ensure that the contact information of administrative users is specified so that the user receives notifications on this contact number.

NOTE: The mobile number you specify here must be valid as it will be used for multi-factor authentication for the user. For more information on multi-factor authentication, see Enable Multi-Factor Authentication.

To edit the administrator account settings

  1. Go to admin icon Admin > Users Management > Users.

    The Users and Roles page is displayed.

  2. Select the user, and click Edit Details.

    The Edit Details page is displayed.

  3. Edit the first name, last name, and mobile number of the user in the respective fields.

  4. Click Save.

If you are logged in and you want to edit your contact information, update your user profile by going to User Account > Profile.

Remove an Administrator

As an administrator, you can remove the account details and access privileges for other administrators.

To delete an administrator

  1. Go to admin icon Admin > Users Management > Users.

    The Users page is displayed.

  2. Click Delete User.

Enable or Disable Access for Users

You can enable or disable access for users. When you disable access for a specific user, the user cannot access the NetWitness Platform on the Cloud account.

If a user is logged in to NetWitness Platform on the Cloud and the user access is disabled, the user can continue to access NetWitness Platform on the Cloud until the session times out.

To enable access for a user

  1. Log in to NetWitness Platform on the Cloud.
  2. Go to admin icon Admin > Users Management > Users.
  3. Under the Users tab, select a user and click Enable User.
  4. To confirm, click Enable.

To disable access for a user

  1. Log in to NetWitness Platform on the Cloud.
  2. Go to admin icon Admin > Users Management > Users.
  3. Under the Users tab, select a user and click Disable User.
  4. To confirm, click Disable.